Terms &
Conditions.
The terms that apply when you use The Veneer Clinic website or send us an online enquiry.
Effective July 2026
Using this website
By using this website, you agree to these Terms & Conditions. If you do not agree, please stop using the website. These terms apply to website use and online enquiries. Any treatment you receive will be discussed with you separately and may be subject to clinical consent, treatment plans, quotes and other practice terms.
General information only
Website content is provided for general information and does not replace personalised dental advice, diagnosis or treatment. Suitability, risks, benefits, timing, costs and likely outcomes differ between people and can only be assessed by an appropriately qualified clinician.
Enquiries and appointments
Sending an online enquiry does not create a dentist-patient relationship, confirm an appointment or guarantee that a particular treatment is suitable. We will contact you using the details you provide. If you have urgent symptoms or a dental emergency, do not rely on the website form for immediate care.
Treatment information and results
Before and after images and patient stories illustrate individual experiences only. They do not promise or guarantee the same result for another person. Your clinician will explain the options and considerations relevant to your own teeth, health and goals.
Costs and payment options
Any website information about costs or payment options is general and may change. Your own costs will be confirmed through a written quote or treatment plan before treatment proceeds. Third-party payment or finance services are provided under the provider’s own eligibility criteria and terms.
Your information
Personal information submitted through the website is handled in accordance with our Privacy Policy. Please make sure the information you provide is accurate and that you have authority to provide it.
Intellectual property
Unless stated otherwise, the website’s copy, design, branding, graphics and other original material belong to The Veneer Clinic or are used with permission. You may view the website for personal, non-commercial use but must not reproduce or republish material without permission.
External services and links
The website may link to or embed third-party services such as maps, social media or payment providers. We do not control those services and their own terms and privacy practices apply when you use them.
Availability and accuracy
We aim to keep the website accurate and available, but information can become outdated and online services can occasionally be interrupted. We may update, suspend or remove website content or features when reasonably necessary.
Liability and consumer rights
To the extent permitted by law, The Veneer Clinic is not responsible for loss caused solely by reliance on general website information or by events outside our reasonable control. Nothing in these terms limits any rights or remedies you may have under the Consumer Guarantees Act 1993, the Fair Trading Act 1986 or any other New Zealand law that cannot lawfully be excluded.
Changes and New Zealand law
We may update these terms by publishing a revised version on this page. These terms are governed by New Zealand law. Contact The Veneer Clinic using the details on this page if you have questions about them.